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Cancellation Policy

Cancellation Policy for Lemonchik:

At Lemonchik, we understand that circumstances may arise that require you to cancel your order. We strive to provide a straightforward cancellation process to ensure a positive customer experience. Please review our cancellation policy below:

  1. Order Cancellation Timeframe:

    • Orders can be canceled within 24 hours of placement.
    • To cancel an order, please contact us immediately via email at support@lemonchik.store or call us at (510) 254-7956.
  2. Cancellation Process:

    • Email: Send a cancellation request to support@lemonchik.store with your order number and reason for cancellation.
    • Phone: Call our customer support at (510) 254-7956 during our business hours (Mon-Fri, 8:00 am to 5:00 pm EST) to request cancellation.
  3. Refund Policy:

    • If the cancellation request is made within the specified timeframe, a full refund will be issued to the original payment method.
    • Refunds will be processed promptly, but it may take a few business days for the funds to reflect in your account.
  4. Contact Information:

Please feel free to reach out to us with any questions or concerns regarding our cancellation policy. We value your satisfaction and are here to assist you during our business hours.

Thank you for choosing Lemonchik